Port Forwarding the BT BTHomeHub Router for SuperSync

What is Port Forwarding?

If you don't know what Port Forwarding is yet, you might want to start by reading our What is Port Forwarding guide.

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Home > Routers > BT > BTHomeHub > SuperSync

Login to the BT BTHomeHub Router

Now we need to know your routers IP address. You can find it a variety of ways.

How To Find Your BT BTHomeHub Router IP Address

It's ok if you don't know your BT BTHomeHub router's internal IP address. You can find it by doing one of the following:

Login To The BT BTHomeHub Router Using Your Web Browser

Open a web browser like Internet Explorer or Firefox. Enter the internal IP address of your router in the address bar of your browser.

BT BTHomeHub Screenshot 0

In the picture above the address bar has http://www.google.com in it. Just replace all of that with the internal IP address of your BT BTHomeHub router. By default the IP address should be set to

BT BTHomeHub Screenshot 1

You should see a box prompting you for your username and password. Enter your username and password now.

The Default BT BTHomeHub Router Username is: admin

The Default BT BTHomeHub Router Password is: admin

Click the Ok button to log in to your BT BTHomeHub router.

Default Usernames and Passwords for other BT Routers

Please visit our Default BT Router Passwords page if the username and password shown below did not work for you.

If you can't login to your router because you forgot your BT BTHomeHub router username and password, use our How to Reset a Router Password guide to set your BT BTHomeHub router back to its factory settings.

How to Port Forward SuperSync on the BT BTHomeHub

Having trouble forwarding ports on the BT BTHomeHub?

If you are having trouble with this guide, then perhaps PFConfig may be your solution. PFConfig is a software tool that will automatically forward ports for your router to save you time and hassle.

BT BTHomeHub Router Port Forwarding Screenshots

Now that you are logged in to your BT BTHomeHub router you should see the following:

BT BTHomeHub Screenshot 2

Click the Advanced link near the left of the page.

BT BTHomeHub Screenshot 3

Click the Continue to Advanced link near the center of the page.

The menu on the left should change. In this new menu, click Application Sharing.

BT BTHomeHub Screenshot 4

Click the click here link near the center of the page.

BT BTHomeHub Screenshot 5

Enter the name of the program into the Name box. It doesn't really matter what you put into this box, but something that will remind you why these ports are being forwarded would be a good idea.

Put a dot into the Manual Entry of Port Maps radio button.

Click the Next button.

BT BTHomeHub Screenshot 6

Forward Ports 5360 on the BT BTHomeHub

We will list a series of lines here that will show you exactly how to forward the ports you need to forward. SuperSync requires you to forward the 5360 ports. Go ahead and enter the settings shown above into the Game or Application Definition menu and then click Apply.

Protocol Port Range Translate
To ...

Apply Cancel

Click the Apply button near the top of the page.

BT BTHomeHub Screenshot 4

Use the Device box to choose a device to forward ports to. This box contains a list of device names that are visible on your network.

Select the application you created using the Game or Application drop down box. Then click Add to enable it.

And that is it! You are done!

Test if Your Ports are Open

Now that you have forwarded ports for SuperSync on the BT BTHomeHub you should test to see if your ports are forwarded correctly.

To test if your port has been properly forwarded, you can use our Open Port Check tool. Our Open Port Check tool is the only online port checking tool with Guaranteed Results.

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