When you use Ooma Office you might need to forward some ports in your router. The purpose of forwarding ports is to make a direct connection from the internet to Ooma Office.
Routers generally do not allow incoming connection requests from the internet. By forwarding ports you can work around this limitation.
Before Forwarding a Port
Before forwarding a port make sure that you know these things:
- The internal IP address of your router.
- The IP address of your phone.
- A list of TCP and UDP ports that need to be forwarded.
Use a VPN Instead
Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.
We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.
When shopping for a VPN, make sure that they meet the following criteria:
- Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
- Make sure that your VPN provider has lots of exit nodes all around the world.
- Check that your VPN will not affect your speed.
- Verify that your VPN provider uses WireGuard as the underlying protocol.
- Many people prefer a VPN provider that is not based in the United States.
This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.
Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.
Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.
Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.
Find Your Router's IP Address
The easiest way to locate your router's IP address is to run our free Router Detector utility. Our Router Detector tool is free to use and is part of our Network Utilities software.
You can also follow our Find Your Router IP Address article.
How To Set Up Port Forwarding for Ooma Office
You can use our Network Utilities software to automatically forward ports for you. With Network Utilities, you can easily forward ports and also un-forward ports quickly so that you can keep your network up to date with the ports that you need forwarded and maximize your network security.
Another option is to go through the process of forwarding ports one step at a time. The process for forwarding a port is:
- Log in to your router.
- Locate the section in your router that deals with port forwarding.
- Put your phone's IP address in the proper box in your router.
- Enter the TCP and UDP ports that you need to forward for Ooma Office in the corresponding boxes in your router.
Usually you have to reboot your router in order to save the changes.
You can choose your router from our list to see exactly how to forward ports for Ooma Office:
List of Routers - Customized for Ooma Office
Set Up a Port Forward for Ooma Office
Here is a list of the ports that need to be forwarded for Ooma Office:
Ooma Office - Default
- TCP: 11780-12780
- UDP: 11780-12780, 49000-50000
Those are the steps for forwarding ports in your router for Ooma Office.
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