We are dedicated to providing support for our software products. Product Support and billing questions are currently provided through a web based support system and by using a ticket number system built in to PFConfig. If you are waiting for an support system reply, please do not hesitate to send us another message to help speed things along. Please request all PFConfig support using the support system. Either Tad (tedie) or Allen will respond within 24 hours.
You can log in to our software support system here. You should have received a username (your email address) and registration code in your email when you purchased PFConfig.
If you would like to submit a new router or program to our website, then please use this page. Allen will add it as soon as possible.