This Arris WTM652 router contains a firewall that helps protect your home network from unwanted Internet access. It works by blocking Internet connections to your network. Some online games and programs will run much smoother if you open more connections through the firewall. This process of opening connections is called a port forward because you are forwarding a port from the Internet to your home network.
In this guide I will walk you step-by-step through the port forwarding process for the Arris WTM652 router. These steps are:
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It is important to setup a static ip address in the device that you are forwarding a port to. This ensures that your ports will remain open even after your device reboots.
Write this Static IP address down for later use.
We can now login to the Arris WTM652 web interface. To do this you need to open a web browser. It usually doesn't matter which web browser you open, I recommend picking your favorite such as Chrome, Firefox, or Internet Explorer.
Open up your web browser and find the address bar. It should look something like this:
In the screenshot above, I circled the address bar for you. All you need to do is replace what is currently in the address bar with the router's IP address. This is also called the computer's default gateway or the router's GUI address.
By default the Arris WTM652 IP address is set to: 192.168.2.1
After entering the IP address of your router you can simply press enter. If all goes well you will see the following screen:
You should see a box prompting you for your username and password.
If you don't see a login screen asking for your credentials, you need to find out what the router's IP address is. To do this follow the instructions on this How To Find Your Router's IP Address page.
Enter your username and password, and then click the Submit button to log in to your Arris WTM652 router.
If your password did not work then please visit our Default Arris Router Passwords page and try other default Arris combinations.
If that did not work, try guessing what the router's password was changed to. Use our Find Password App to make this step easier.
If you still can't login to your router use our How to Reset a Router Password guide to set your Arris WTM652 router back to its factory settings.
Now we need to find the port forwarding section in your router. Here's how you do it. Starting from the Status page in your router:
First, select the Firewall option in the left sidebar.
This will open a new menu. Click the option of Virtual Servers.
Now we are ready to enter some data in your router. In order to show you exactly how to configure your router we need you to answer 2 questions:
(The IP address box above needs to contain the Static IP address you created in Step 1)
Based on the choices you made above, you want to forward ports for XBox Live. If this is correct, all you need to do is fill in the boxes in your router as you see them below:
Click the Save button at the top of the page when you are finished.
Now that you have forwarded ports on the Arris WTM652 you should test to see if your ports are forwarded correctly.
To test if your port has been properly forwarded, you can use our Network Utilities tool, which includes a free Open Port Checker. Our Open Port Check tool is the only online port checking tool with Guaranteed Results.
Check out our other guides here. We have a growing list of free gaming, networking, and software guides here at portforward.com!
Our other site setuprouter.com can help you setup a secure home network with your exact router!
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