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Port Forward on the BT Hub

All BT Hub routers include a very basic firewall that helps protect your home network from unwanted Internet access. Since this firewall blocks incoming connections you may need open a port through it for certain games and applications. This process of opening a port is frequently called a port forward, since you are forwarding a port from the Internet to your home network.

To help you get your ports forwarded on the BT Hub we will walk you through each of the following steps:

  1. How to setup a static IP address on the device you plan on forwarding these ports to.
  2. How to login to the BT Hub router web interface.
  3. How to find the port forwarding page in the router's web interface.
  4. How to setup a port forward for the online game or program of your choice.

We think that forwarding a port should be easy. That's why we created Network Utilities. Our software does everything that you need to forward a port.

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When you use Network Utilities you get your port forwarded right now!

Step 1

It is important to setup a static ip address in the device that you are forwarding a port to. This ensures that your ports will remain open even after your device reboots.

  • Recommended - Our free program will setup a static IP address for you.
    Download Network Utilities today!

  • Or follow our Static IP Address guide to setup a static IP address.

(Write this static IP address down. You need it later.)

Step 2

Now we are going to login to your BT Hub router. Your router has a web interface, so you will login to it using your web browser. This can be either Chrome, Firefox, Internet Explorer, or Edge. It usually does not matter which browser you choose to use.

Open up your web browser and find the address bar. It should look something like this:

In the image above, is in the address bar. Simply enter the router's IP address in this space.

By default the BT Hub IP address is set to:

After entering the IP address of the BT Hub router you can simply press Enter. If all goes well you will see the following screen:


If a login screen did not appear after you entered the router's IP address in the address bar, you need to find out what the router's IP address has been changed to. I recommend following the directions on the How To Find Your Router's IP Address page.

When you see the above page, click the blue link at the bottom labeled Configuration pages access (restricted access, protected by password).


You should see a box prompting you for your broadband Username and ADSL Password.

  • The Default BT Hub Router Username is: admin
  • The Default BT Hub Router Password is: admin

Enter your username and password, and then click the Submit button to log in to your BT Hub router.

Having Trouble?

This is a pretty common place to get stuck. If you find yourself here, don't panic, there are a few things you can try:

  • First, check all the different BT default combinations. Here is our list of all known Default BT Router Passwords.

  • Second, try and guess what the password/username was changed to. Use our Find Password App to make this step easier.

  • Finally, if you still are stuck after trying both of the above options, it may be time to consider a factory reset. Learn more about this option on the How to Reset a Router page.
Step 3

Now we need to find the port forwarding section in your router. Here's how you do it. Starting from the Homepage in your router:

BT BTHub Screenshot 2

Select the Configuration option in the left sidebar.

BT BTHub Screenshot 3

Under that, select Advanced.

BT BTHub Screenshot 4

This opens up yet another menu. Click the option of Router.

BT BTHub Screenshot 5

Now looking in the center section of the page, select Add.

BT BTHub Screenshot 6

Congratulations, you have found the port forwarding page of the BT Hub router interface!

Step 4

Now we are ready to enter some data in your router. In order to show you exactly how to configure your router we need you to answer 2 questions:

Application :
IP Address :

(The above IP address box is referring to the static IP address you created in Step 1)

Our router simulator shows you exactly what data to enter in your router based on your choices above. We are currently showing the ports for XBox Live. You should fill out the boxes in the router as you see them here:

Don't forget to Submit your port forward entries.

And that is it! You are done!

Test if Your Ports are Open

Now that you have forwarded ports on the BT Hub you should test to see if your ports are forwarded correctly.

To test if your port has been properly forwarded, you can use our Network Utilities tool, which includes a free Open Port Checker. Our Open Port Check tool is the only online port checking tool with Guaranteed Results.

More Info...

Check out our other guides here. We have a growing list of free gaming, networking, and software guides here at!

Our other site can help you setup a secure home network with your BT Hub router!

Select from the following list:
Manual Service:
External Port (port or port-port)
Internal Port (port or port-port)
Server IP Address
Select from the following list:
Manual Service:
External Port (port or port-port)
Internal Port (port or port-port)
Server IP Address