When you use Polycom RealPresence Desktop you might need to forward some ports in your router. The purpose of forwarding ports is to make a direct connection from the internet to Polycom RealPresence Desktop.
By default routers do not allow incoming network requests. Forwarding ports can work around this limitation.
Remember to Do These Things Before You Forward a Port
You need to know the following things before you can forward a port:
- The internal IP address of your router.
- Your computer's internal IP address.
- The TCP and UDP ports that need to be forwarded.
Use a VPN Instead
Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.
We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.
When shopping for a VPN, make sure that they meet the following criteria:
- Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
- Make sure that your VPN provider has lots of exit nodes all around the world.
- Check that your VPN will not affect your speed.
- Verify that your VPN provider uses WireGuard as the underlying protocol.
- Many people prefer a VPN provider that is not based in the United States.
This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.
Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.
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Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.
Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.
Locate Your Router's IP Address
The easiest way to locate your router's IP address is to run our free Router Detector utility. The software is part of our Network Utilities suite of tools and it is completely free to use.
If you do not want to run the software, you can follow our Find Your Router IP Address guide.
Setting Up a Port Forward for Polycom RealPresence Desktop
A smart way to forward your ports is to use Network Utilities. With Network Utilities, you can easily forward ports and also un-forward ports quickly so that you can keep your network up to date with the ports that you need forwarded and maximize your network security.
Port forwarding can also be set up step-by-step by hand. The process for forwarding a port is:
- Begin by logging in to your router.
- Look for the port forwarding section in your router.
- Put the IP address of your computer in the proper box in your router.
- Put the TCP and UDP ports that you are forwarding for Polycom RealPresence Desktop in the correct boxes in your router.
You probably will need to reboot your router for the changes to take effect.
You can choose your router from our list to see exactly how to forward ports for Polycom RealPresence Desktop:
List of Routers - Customized for Polycom RealPresence Desktop
Setting Up a Port Forward for Polycom RealPresence Desktop
The following ports need to be forwarded for Polycom RealPresence Desktop:
Polycom RealPresence Desktop - PC
- TCP: 3230, 3250
- UDP: 3230, 3250
Those are the steps to take in order to forward ports in your router for Polycom RealPresence Desktop.
Don't forget to sign up for NordVPN's promo deal before it's gone.
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