Opening Ports for Polycom RealPresence Desktop using Your Router

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Port Forward Staff
July 22, 2021 (Last Updated: ) | Reading Time: 1 minutes

The following ports need to be forwarded for Polycom RealPresence Desktop:

Polycom RealPresence Desktop - PC

  • TCP: 3230, 3250
  • UDP: 3230, 3250

Setting Up a Port Forward for Polycom RealPresence Desktop

When you use Polycom RealPresence Desktop you might need to forward some ports in your router. The purpose of forwarding ports is to make a direct connection from the internet to Polycom RealPresence Desktop.

By default routers do not allow incoming network requests. Forwarding ports can work around this limitation.

Remember to Do These Things Before You Forward a Port

You need to know the following things before you can forward a port:

Locate Your Router's IP Address

The easiest way to locate your router's IP address is to run our free Router Detector utility. The software is part of our Network Utilities suite of tools and it is completely free to use.

If you do not want to run the software, you can follow our Find Your Router IP Address guide.

Setting Up a Port Forward for Polycom RealPresence Desktop

A smart way to forward your ports is to use Network Utilities. With Network Utilities, you can easily forward ports and also un-forward ports quickly so that you can keep your network up to date with the ports that you need forwarded and maximize your network security.

Port forwarding can also be set up step-by-step by hand. The process for forwarding a port is:

You probably will need to reboot your router for the changes to take effect.

You can choose your router from our list to see exactly how to forward ports for Polycom RealPresence Desktop:

List of Routers - Customized for Polycom RealPresence Desktop

Those are the steps to take in order to forward ports in your router for Polycom RealPresence Desktop.

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