How to Forward Ports in Your Router for Remote Support System

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Port Forward Staff
July 22, 2021 (Last Updated: ) | Reading Time: 1 minutes

You may need to forward ports in your router when you use Remote Support System. The purpose of forwarding ports is to make a direct connection from the internet to Remote Support System.

Routers are not designed to allow incoming network requests. A port forward can overcome this limitation.

Before Forwarding a Port

Before you can forward a port you need to know the following things:

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.

When shopping for a VPN, make sure that they meet the following criteria:

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

NordVPN is the fastest VPN!

Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

Find Your Router's IP Address

You can run our free Router Detector software to locate your router's IP address. It's a part of the Network Utilities suite of tools and it's completely free to use.

Otherwise, you can follow our guide Find Your Router IP Address.

Setting Up a Port Forward for Remote Support System

The easiest way to forward your ports is to use our Network Utilities software. Since Network Utilities allows you to both forward and un-forward ports easily you can keep your network security maximized, and then forward ports only when you need them.

You can also choose to set up port forwards manually. The step-by-step process for forwarding a port is:

You probably will need to reboot your router for the changes to take effect.

You can choose your router from our list to see exactly how to forward ports for Remote Support System:

List of Routers - Customized for Remote Support System

Forwarding Ports for Remote Support System

The incoming ports that need to be forwarded for Remote Support System are:

Remote Support System - PC

  • TCP: 5500
  • UDP:

That is the process required to forward ports in your router for Remote Support System.

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NordVPN is the fastest VPN deal!

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