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Opening a Port on the Virgin Media Super Hub 2

This guide will show you how to open a port on the Virgin Media Super Hub 2 router.

Did you know your Virgin Media Super Hub 2 router comes with a basic firewall designed to help protect your home network against unwanted access from the Internet? A firewall does this by blocking all connections to and from the Internet unless told otherwise. You cannot access the Internet without some of these connections (ports) being opened. By default a certain group of ports are opened to allow you to use the Internet fairly safely.

What happens when you want to open some other ports so you can play a game or run an application more effectively? This is where a port forward comes into play. You are able to tell the router what ports to open and where that port is to go to. This is called a port forward.

The basic process to open a port is:

  1. Setup a static ip address on the computer or console you want these ports forwarded to.
  2. Login to your Virgin Media Super Hub 2 router.
  3. Find the port forwarding section.
    • Click the Advanced Settings button.
    • Click the Port Forwarding link.
  4. Create a port forward entry.

That may seem difficult at first, but don't worry, we will walk you through every step in the process to get your ports open.

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Step 1

It is important to setup a static ip address in the device that you are forwarding a port to. This ensures that your ports will remain open even after your device reboots.

  • Recommended - Our free program will setup a static IP address for you.
    Download Network Utilities today!

  • Or follow our Static IP Address guide to setup a static IP address.

Step 2

It is now time to login to the Virgin Media Super Hub 2 router. To do this you need to use a web browser because your router uses a web interface.

It doesn't matter what browser you use, simply pick your favorite. Some of the more common choices are Chrome, Edge, Safari, and Internet Explorer. It really doesn't matter what one you pick.

Go ahead and open up the web browser and find the address bar. This normally runs along the top of the page like this:

In the image above the address bar has in it. All you need to do is replace whatever is in the address bar and replace it with the IP Address of the Virgin Media Super Hub 2 router.

Remember the router's IP Address is sometimes referred to as the computer's default gateway.

By default the Virgin Media Super Hub 2 router IP Address is:

Once you have entered the router's IP Address press the Enter key on your keyboard. You should see a page similar to this:

Virgin Media Super_Hub_2 Screenshot 1

You are on the right page if it is asking you for a username and/or password. The username and/or password can be found on the label on the back of your Super Hub under "Super Hub settings".

If you are unable to login to the Virgin Media Super Hub 2 router it is probably because you changed your username and password in the past and have forgotten. Before you consider a router reset we strongly recommend trying to figure out what your forgotten password was. Our Find Password App automates the process of trying different password combinations.

Step 3

It is time to start looking for the port forwarding page in the Virgin Media Super Hub 2 router. To do this let's start on the following page:

Virgin Media Super_Hub_2 Screenshot 2

First, click the red Advanced Settings button in the lower right corner of the page.

Virgin Media Super_Hub_2 Screenshot 3

Scroll down this page until you find the option of Port Forwarding. Select that link and you should see the next image,

Virgin Media Super_Hub_2 Screenshot 4
Step 4

Congratulations you have made your way to the port forwarding section of the Virgin Media Super Hub 2 router. It is now time to enter some data into your router. In order for us to show you exactly what to enter in the router you need to answer the following 2 questions:

Application :
IP Address :

(The IP Address above should be the same "static IP Address" that you setup above)

Our router simulator shows you exactly what data to enter in your router based on your choices above. We are currently showing the ports for XBox Live. Simply fill out the boxes in your router as you see them here:

Don't forget to click the Add Rule button after each entry.

Test if Your Ports are Open

Testing the ports is a pretty important step in the port forwarding process that a lot of people skip over. In order to check to see if the ports opened properly we recommend using our free Open Port Checker in our Network Utilities. There are a lot of port checkers online but ours is the only one that has Guaranteed Results. Learn more about how our Open Port Checker works on our Open Port Check page.

More Info

Congratulations on port forwarding the Virgin Media Super Hub 2 router. This is a huge undertaking. Here are more resources you may be interested in:

Add Rule
Start Port End Port
IP Address 192.168.0.