Your BT Home Hub router includes a basic firewall that helps protect your local home network from unwanted access from the Internet. Firewalls are designed to block connections, both incoming and outgoing. Sometimes it becomes necessary to unblock some of these connections for certain games or applications. This is called a port forward or open port. In this guide we will be explaining how to create an open port for the BT Home Hub router.
The basic process to open a port is:
This may sound difficult but we will be walking you through each step of how to port forward the BT Home Hub router.
We think that forwarding a port should be easy. That's why we created Network Utilities. Our software does everything that you need to forward a port.
When you use Network Utilities you get your port forwarded right now!
It is important to setup a static ip address in the device that you are forwarding a port to. This ensures that your ports will remain open even after your device reboots.
Let's login to the BT Home Hub router. These routers have a web interface which means you need to login using a web browser. It does not matter what browser you decide to use so just open up your favorite such as Chrome, Internet Explorer, or Firefox.
After the browser of your choice is open, find the address bar. It looks like this:
In the screenshot above you can see the address bar with an IP Address in it. The address bar will not have this IP Address in it when you open the browser. Just replace whatever is in this address bar with the router's IP Address.
NOTE: Some router's call the IP Address the computer's default Gateway.
The default BT Home Hub router IP Address is: 192.168.1.254
Once you have finished entering in the router's IP Address, click the Enter button on your keyboard. The box you see below should now appear on your computer screen.
Do you see a box asking for your username and password?
Go ahead and enter your username and password for the BT Home Hub router. Then click the OK button to login to the web interface.
If the username and password you just used to access the BT Home Hub router didn't work, please try some other common BT router usernames and passwords. Get a list of these on our Default BT Router Passwords page.
If none of those usernames and passwords worked then it is likely you changed your BT Home Hub router username and/or password and have forgotten. It may be time to consider a router reset. Follow our How to Reset a Router guide to learn more.
After a successful login to the BT Home Hub router you need to locate the port forwarding section. Let's start from the first page in your router.
Click the Advanced option in the left sidebar.
You'll need to confirm you really meant to click Advanced. Click the Continue to Advanced option near the center of the page.
At this point to the menu on the left changes. Select the new option of Application Sharing.
In the second paragraph under Assigned Games & Applications click the words click here so you can create a custom application or game.
In the space labeled Name enter the name of the program or game. It doesn't really matter what you enter in this box. Just make it something that will remind you why you are forwarding these ports.
Under that mark the radio button labeled Manual Entry of Port Maps.
Click the Next button.
Congratulations, you've made it to the port forwarding section! We want to show you exactly what to enter in your router. To do this you need to answer the following 2 questions.
(The IP Address above needs to match the Static IP Address you setup in Step 1)
Below is our router simulator. It shows you exactly what data to enter where based on the 2 questions you answered above. Right now we are showing the ports for XBox Live.
Simply fill out the boxes in your router interface exactly as you see them here:
Click the Apply at the top of the page.
This adds the application to the list on the above page. First, select the correct application from the Game or Application drop down list. Then, use the Device drop down menu to choose the device you are forwarding these ports for. If that device does not appear in this drop down it means it's not visible on your network right now. Click the user defined option and enter the Static IP Address you setup in Step 1.
When you are happy with what you have chosen from these two drop downs, click the Add button on the right side of the page to enable this port forward.
That's it, you are finished.
After a port forward has been completed it is always a good idea to test it and see if it was done correctly.
In order to do this we recommend using our Network Utilities tool, which includes a free Open Port Checker. This Port Checker is the only one online that has Guaranteed Results.
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