Forwarding Ports in a Cisco EPC3928AD Router

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Port Forward Staff
September 19, 2018 (Last Updated: ) | Reading Time: 3 minutes

Cisco EPC3928AD routers include a very basic firewall that helps protect your home network form unwanted access from the internet. Since this firewall blocks incoming connections you may need open a port through it for certain games and applications. This process of opening a port is frequently called a port forward, since you are forwarding a port from the internet to your home network.

The basic process to open a port is:

  1. Setup a static IP address on either your computer or device that you want to forward a port to.
  2. Login to your Cisco EPC3928AD router.
  3. Navigate to the port forwarding section.
    • Click the Applications & Gaming link.
    • Click on Port Range Forwarding.
  4. Create a port forward entry.

While these steps might seem difficult at first, we will walk you through each step for your Cisco EPC3928AD router.

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Step 1

It is important to setup a static ip address in the device that you are forwarding a port to. This ensures that your ports will remain open even after your device reboots.

This step is important because you want a permanent IP address in your device. If you do not set up a permanent IP address in your device, then when you device reboots it may get a new IP address.

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

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Step 2

Now we are going to login to your Cisco EPC3928AD router. Your router has a web interface, so you will login to it using your web browser. This can be either Chrome, Firefox, Internet Explorer, or Edge. It usually does not matter which browser you choose to use.

Open up your web browser and find the address bar. It should look something like this:

Image of a browser address bar
Browser address bar

Above is an example of what a web browser address bar looks like. Find the address bar in your router and type in your router's IP address.

The default Cisco EPC3928AD IP Address is: 192.168.0.1

After entering the IP address of your router you can simply press enter. If all goes well you will see the following screen:

Cisco EPC3928AD Login
Cisco EPC3928AD Login.

You should see a box prompting you for your username and password.

Enter your username and password, and then click the Login button to log in to your Cisco EPC3928AD router.

Cisco Usernames and Passwords

If your username and password do not work then please visit our Default Cisco Router Passwords page.

If you still can't login to your router because you forgot your Cisco EPC3928AD router username and password, use our How to Reset a Router Password guide to set your Cisco EPC3928AD router back to its factory settings.

Step 3

Now we need to find the port forwarding section in your router. Here's how you do it. Starting from the first page in your router:

Cisco EPC3928AD Quick Setup
Cisco EPC3928AD Quick Setup.

Click the Applications & Gaming link near the top of the page.

You should now see a new menu. In this new menu, click Port Range Forwarding.

Cisco EPC3928AD Port Range Forwarding
Cisco EPC3928AD Port Range Forwarding.

Step 4

Here are the ports to forward for Xbox Live:

  • TCP Ports: 3074
  • UDP Ports: 3074

If you are looking for the ports for a different application you can find it by either:

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If you are forwarding a range of ports then you need to enter the lowest number of the range into the External Start Port and Internal Start Port boxes and the highest number of the range into the External End Port and Internal End Port boxes. If you are only forwarding a single port then you can enter that same port number into the External Start Port, External End Port, Internal Start Port and Internal End Port boxes.

Enter the IP address to forward these ports to into the Internal IP Address box. If you are forwarding ports so you can run a program on a device other than your computer then you can enter your device's IP address into that box.

Select the protocol type of the ports you are forwarding from the Protocol box.

Put a checkmark in the Enable checkbox.

When you're finished, click Save near the bottom of the screen to save your changes.

Test if Your Ports are Open

Now that you have forwarded ports on the Cisco EPC3928AD you should test to see if your ports are forwarded correctly.

To test if your port has been properly forwarded, you can use our Network Utilities tool, which includes a free Open Port Checker. Our Open Port Check tool is the only online port checking tool with Guaranteed Results.

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